Job Opening – IT Helpdesk Associate
Payroll Network, a major Human Capital Management (HCM) Solution provider in the DC/Baltimore metro areas, seeks an IT Helpdesk Associate for its Rockville, MD headquarters.
Our 70 dedicated associates implement and support iSolved, a cloud-based HCM solution which just surpassed three million client employees. The impressive adoption of the iSolved platform reflects the value of having a single solution for all core components of workforce management: Payroll, HR, Benefits enrollment, Onboarding and Time Tracking. As a Founding Partner, Payroll Network implements and supports iSolved so clients can manage their employee life-cycle, from hire-to-retire!
The IT Helpdesk Associate provides all types of help with Payroll Network associates’ IT challenges. The position offers a variety of career paths and options for advancement in a culture of teamwork that strives for continuous improvement and efficiency.
You should consider joining our Payroll Network team if you love people as much as technology and thrive in a friendly, dynamic environment, and enjoy learning new things every day.
Do you have the following essential traits?
• Minimum of 1-year IT support experience
• Windows Server experience and/or training
• Experience with Microsoft 365 suite
• Experience with network devices such as routers, switches and firewalls
• Familiar with Malware remediation
Nice, but not necessary off the bat
• Banking industry experience is a plus
• Call center, technical support and/or phone contact with clients
• Experience in an environment of diverse, but related systems, platforms, and applications
• Knowledge of Payroll, Time, HR and/or Benefits policies and practices
• BA/BS degree
If this sounds like you, apply today
Payroll Network offers attractive compensation, full benefits and a sparkling career path. If you possess the above attributes, kindly attach your resume to an email expressing your interest or a cover letter to firstname.lastname@example.org. Please use the subject line: “IT Helpdesk Associate”
Payroll Network, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Payroll Network, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.